Contact us

Questions about renting furniture? We're happy to help.
By phone

1-877-285-7368
(US & Canada)
1-847-810-4006
(outside the US)
By email

Write us anytime
Office hours

Weekdays:
7:30 am to 8:30 pm CST
Weekends:
10 am to 6 pm CST
Quick answers
Billing & account questions
Questions about your bill or account? Call or email, and we'll help you.

 

By phone
1-866-276-6547
(US & Canada)

 

By email
CustomerCare@bfr.com

 

Office hours
Monday - Friday, 7:30 am to 7 pm CST
Payment options
We offer three easy ways to pay each month.

 

Automatic debit
No checks, no need to worry -- we can automatically debit your checking account monthly.

 

Set up automatic debit via ACH

 

Credit card
Pay online or call 1-866-276-6547 to pay by credit card.

 

Pay online with our secure service

 

Check
Mail your check monthly; be sure to include your account number.

 

Mail to:
Brook Furniture Rental
24997 Network Place
Chicago, IL 60673-1249
Schedule furniture pickup
When it's time to return your furniture, just email or call and we'll schedule a convenient time to pick it up.

 

By phone
1-866-276-6547
(US & Canada)

 

By email
CustomerCare@bfr.com

 

Office hours
Monday - Friday, 7:30 am to 7 pm CST
Lease applications
When it's time to rent your furniture, we try to make the leasing process as simple as possible. If you have questions, we're happy to help.

 

By phone
1-877-285-7368
(US & Canada)

 

By email
brookconcierge@bfr.com

 

Office hours
Monday - Friday, 7:30 am to 8:30 pm CST
Saturday - Sunday, 10 am to 6 pm CST
Government agencies
If you have questions about renting for government agencies, we have a special team to help.

 

By phone
1-847-810-4051
(US & Canada)

 

By email
GSA@bfr.com

 

Office hours
Monday - Friday, 8 am to 7 pm CST