Brook Customer Testimonials
Chicago City
Our Chicago service area includes the Loop and all the surrounding neighborhoods such as the Gold Coast, Lincoln Park, Wrigleyville, Streeterville, Logan Square, Bucktown, OId Town, Wicker Park, Hyde Park, and the communities of Evanston, Oak Park, and River Forest.The following testimonials have appreared as local reviews on search engine sites, emailed to our team members, or have been submitted to us via this portion of our website. Add your own testimonial.
"We had a devastating house fire on Christmas day. We were fortunate to be well insured with a company who immediately referred us to the very best experts in every category to help us recover from our loss (This list includes cleanup crews, dry cleaners to remove smoke damage from our draperies, clothes, art restoration experts, furniture repair, etc.). Brook Furniture Rental was recommended to us as the best company in the business to furnish our temporary home. Once again, our insurance company provided us with a company that was tops in their field. As you might imagine, at the time we were devastated by our loss and preoccupied with the rebuilding process. Brook handled all the finer details and recommended packages that would provide everything we would need for this time, from sheets and towels, to couches, furniture, adequate lighting, and televisions and DVD players. Their expert installation crews installed the new quarters quickly and easily. When we decided we needed a few extras, or had over-ordered too much furniture in a room, they corrected our order swiftly and without explanation. Brook Furniture Rental made what would have been a painful process into one less thing we had to worry about. I would recommended them to anyone."
- Margo, Chicago
"I happily recommend Brook Furniture to anyone looking to furnish an apartment or office, or stage a home. They respond quickly, deliver a wonderful product and always follow-up. I have been very impressed with their customer service and their attention to detail - and their quality controller does an excellent job putting everything in its place during a set-up. You just walk in and everything is done. They make my job truly effortless."
- Jennifer B.
"Upon relocating back to Chicago, my family and I moved into temporary housing while waiting for our new home to be built. Rather than moving all of our furniture twice, we decided to put our furniture in storage and use Brook Furniture Rental to furnish our 2-bedroom temporary apartment. We could not have been happier with our decision! I worked closely with the sales manager at Brook to select furniture that best suited our personal style, our lifestyle (two children under the age of 2), and our budget. All of the furniture arrived as anticipated and was in excellent condition. We would certainly use Brook Furniture again and recommend them to others!"
"I have been a customer of Brook furniture since 1999. I use their services exclusively for the luxury high rise building because of the team in Chicago. I am guaranteed personalized services, quality and follow up."
- DaivaS
"Great customer service. Really quick turnaround times in getting furniture to any location in Chicago. The company and its team of people all worked in a coordinated effort and I really feel like they are there to help make the customer happy."
Our Chicago showroom is located at 222 N. LaSalle (where LaSalle meets Wacker).
