Brook Customer Testimonials
Walnut Creek | East Bay
Our service area includes Oakland, Walnut Creek, Pleasanton, Lafayette, Richmond, San Leandro, San Ramon, Alameda, Berkeley, Corcord, Hayward, Danville, as well as the surrounding areas in Vallejo, Sonoma, and Napa.The following testimonials have appreared as local reviews on search engine sites, emailed to our team members, or have been submitted to us via this portion of our website. Add your own testimonial.
"We are staging my parents home for resale and cannot say enough about the excellent advice and service we received from Brook Furniture Rental. Anticipating our needs, Edith Gomez and Mary Baird prepared us perfectly and everything (right down to the move in) went exactly as they said it would be. Our experience was very impressive."
- Susie Thomas, Walnut Creek
" I am a Realtor, and I stage all of my own listings. On the occasions when I need furniture for a vacant listing or to supplement what the owner already has, I call Debra Powell at Brook Furniture Rental. She knows her inventory well, makes suggestions to fit within the client's budget, has an eye for choosing just the right piece to enhance a specific area, and is there for the delivery. She is efficient, responsive and does what she says she is going to do! Thank you, Debra! You and your team at Brook are great to work with!"
- Mary Jane Deering, Pleasanton
"Our team at Renaissance Condos has enjoyed and appreciate the professionalism and excellent customer service that Debra Powell and her Team at Brook Furniture Rental has provided to us and our residents."
- Marlon, Concord
"We are impressed with your staff at Brook Furniture Rental! Edith Gomez, handled our rental with warmth and professionalism and provided us with excellent customer service that made us choose Brook Furniture. Thank you for not only having quality furniture, but quality people that make your company outstanding."
- Iris, Emeryville
"Brook Furniture Rental was great to work with in setting up furniutre for a complete home. Edith Gomez was amazing to work with and I highly recommend anyone needing to rent furniture to work with her. She made my rental easier and helped in every area. She even helped with the delivery. She was always available to answer questions and was happy to help. Next time I need to rent furniture I am coming back to Brook Furniture Rental."
- Holly Herman, El Dorado Hills
"I tried a few rental places first, and was so confused and frustrated. When I called Mary, she walked me through it and made it so easy! It was one thing less to worry about with our cross-country move. She worked with me on delivery dates and made it go smoothly. The guys came to deliver the furniture right on-time and half an hour later the home-wares department arrived, made the bathrooms look like an upscale hotel, even with shampoo and fan-folded towels They put all the kitchen stuff where it made sense and even left a basket of snacks and spaghetti stuff on the counter so we could eat here on day 1. It couldn't have gone better. At least one thing with this move was easy and smooth. Now if Mary could just help me with the rest of this stuff... :)"
- Stacey Baker, Lafayette
"Brook Furniture Rental aces in Customer Satisfaction. The management staff is extremely well trained keeping customer comfort and convenience in mind. The Senior Accounts Executive that worked with me was Ms. Edith Gomez at the outlet in Walnut Creek, CA. The rental furniture is of high quality, and they made sure each and every piece of furniture that was delivered to me was sturdy and palatable to the eye, besides delivering comfort and luxury to the family. Edith was very respectful from the very beginning, and tried her level best in keeping me happy and satisfied with what I was getting, from Brook Furniture Rental. She made exchanges seem effortless, and worked her way seamlessly to ensure our comfort with the furniture delivered. She as an employee definitely gets a BIG 'thumbs up' from me!"
- Dr.Shibani
"We use Brook for our corporate rental program and we couldn't be happier! They are very friendly and professional and their furniture always looks great. I would recommend them without reservation."
- Matt
Please visit our Walnut Creek showroom.
