Outside the U.S. +1.847.810.4006

Billing Questions: 866.276.6547


We're here to help.

Furniture Phone 877.285.7368 Outside the U.S. +1.847.810.4006
7 Days / Week
24-hr chat

Customer Satisfaction Survey | Midwest

Our Brook Furniture Rental Showrooms located in Chicago, IL., Elk Grove, IL., and Brookfield, WI. are focused on helping you make the furniture rental process easy and simple. As a company, we periodically measure how our customers rate our service versus their expectations, to make sure that we are delivering on our customer hopes and requirements. We are proud to share the results below.

5=Excellent, 4=Above Average, 3=Average, 2=Below Average, 1=Poor

Earning Your Trust Everyday

Our organization is riveted on meeting and exceeding customer expectations. Throughout our company, from our distribution team that specializes in delivering and picking up the furniture, to our customer service department who can answer any billing questions, to our account management professionals, we are focused on our customers. Our 4 part Brook Promisesm is our 100% customer service guarantee, so you can feel confident in our commitment to you. Additionally, we continuously measure our On-Time Performance to ensure we arrive as scheduled. We welcome you to read our customer reviews that we have received from customers in all of our regions. 

Please call us today at one of the following showrooms with any questions you may have about renting furniture! 

Chicago, IL: 312-345-0051 | Elk Grove, IL: 847-593-0170  | Brookfield, WI: 262-786-2661

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