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November 25, 2008
Brook Furniture Rental announced today the launch of its new enhanced website - www.bfr.com.
"The new website has many new features and benefits," said Bob Crawford, Executive Vice President at Brook Furniture Rental. "We kept some components that our customers said they really appreciate, and we made some significant improvements. The overall customer experience is improved significantly."
Changes include reorganizing the layout of the site to make it easier to use, increasing the size of visuals, increasing readability of the text, and dozens of smaller improvements throughout the site.
Crawford continued: "We have made significant investments which have yielded many improvements to our overall operations over the last 2 years. Our furniture is the highest quality in the industry, our delivery teams and customer service teams are exceptional, and our reliability is consistently recognized by our customers as best in class. Our website is a reflection of the strength of our brand in the furniture rental industry."
Brook Furniture Rental, Inc. is a service oriented company offering a full line of residential and office furnishings to service individuals and changing corporations in a highly mobile society. Service, value, speed and integrity characterize the company in its continuing drive toward 100% customer satisfaction. With revenue exceeding $60 million, Brook is the second largest company (and the largest privately held company) in the domestic rent-to-rent segment of the furniture rental industry.