877.285.7368
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Furniture Phone 877.285.7368 Outside the U.S. +1.847.810.4006
7 Days / Week
24-hr chat
 
High-quality Furniture

Washington DC / Baltimore- Customer Reviews

We provide service in the city of Washington DC as well as the surrounding areas in Maryland of Silver Spring, Bethesda, Rockville, Columbia, Rockville, and Annapolis. In addition, we also provide service to the city of Baltimore as well as to the surrounding areas such as Reisterstown, Towson, White Marsh, Randallstown, Aberdeen, and Columbia.

The following testimonials have appeared as local reviews on search engine sites, emailed to our team members, or have been submitted to us via this portion of our website.

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"I am writing this review regarding the top notch service I have received from our Brook Furniture Account Executive. Being in the property management field it is always a pleasure to encounter someone who clearly shows the need to go above and beyond to assure you are pleased as a valued customer. She is a joy to work with and has help my business shine on several occasions. I highly recommend Brook Furniture Rental and the attention to detail their staff offers to customers!"
     - Shelton G., Washington, DC - February 01, 2016

"I have been working with Lorielle Akintunde for the past few months on a few properties in DC. Lorielle has been professional and accommodating, often making changes to furniture selections and schedules at the last minute. She has a great eye for room design and went the extra mile to ensure our newly renovated model apartments had the sleek modern layout and decor we wanted. I look forward to working with Lorielle on several guest suites we have coming up in November and in other future projects."
     - Alexis R., Washington, DC - Washington D.C. - October 30, 2015

"I worked with Brook's representatives, they responded to e-mails quickly. I was able to receive the furniture order within 2 days of placing my order. And they even set-up everything in the apartment nicely!"
     - Martin , Silver Spring, MD - May 19, 2015

"This was our 2nd time using BFR for our apartment community's needs. They were very friendly and helped to move us through our rental process with ease. Upon arrival of our furniture, the delivery team was extremely professional and took every step to ensure that we received excellent customer service. We will definitely continue to use BFR for our furniture rental needs in the future!"
     - Teosha H., Washington, DC - March 02, 2014

"Fantastic customer service. All of my many questions were answered very quickly and the Brook representative who helped me made wonderful suggestions. All the furniture arrived in excellent condition and scheduling delivery was a breeze. The furniture was clean, fashionable and comfortable. I couldn't ask for anything more. I would highly recommend renting from Brook, and should I ever need another furniture rental they will be the only place I will call. Thank you, Brook! I am a very happy customer :-)"
     - Marian W., Baltimore, MD - 8/23/2013

"Early Christmas morning just over a year ago our house was lost following a chimney fire. We were blessed in that the smoke detectors saved everyone in the house, including our new 4 month-old grandchild who was visiting. Still, we faced a long period of grief and stress. All that had been gathered during 43 years of marriage was either ruined or needed serious restoration. Facing an extended period living in an apartment, we would require rental furniture, and we dreaded the whole idea. Then we walked into Brook Furniture Rental in Lanham, MD and met the showroom manager. With a lot of patience, warmth, and in-depth knowledge of furniture design, she led us through the selection of what would be needed in our new living space. Within an hour she had helped us select everything from the sofa, chairs, and beds to the sheets , pillows, and even framed artwork for the walls. The quality of Brook Furniture is excellent."
     - AF

"When my husband became ill we had to come to Baltimore for his treatment. I was beside myself and didn't know where to start. One of the nurses at the hospital suggested Brook Furniture Rental (she was renting furniture from them too). When I called them they were so kind and knowledgeable. They were able to suggest some lovely apartment buildings, help me pick out furniture that was very affordable and deliver in 2 days! When I arrived to my new "home" it was completely set up and the furniture was very nice. I didn't know rental furniture would be so nice! Brook Furniture helped me during a very stressful time to feel at home and comfortable. I would highly recommend Brook Furniture to anyone!"

"All of my experiences with the Brook Furniture Rental folks have been great. We have two furnished models and additional office furniture. As we rotate inventory, we have made some numerous changes to the furniture layouts as new floor plans become available. At every adjustment, our rep has been creative and worked hard to make every transition go smoothly. The furniture is top quality, the service is excellent and the customer service personnel are wonderful. We are very happy with our partnership with Brook Furniture. Lou Maranto, Sales Director. "
     - Oak Crest , Parkville, MD 

"Working with Brook Furniture Rental has been an extremely positive experience. We've staged a few model apartments with them- their customer service is excellent. They are very responsive, quick to deliver and have great staff. It has been a pleasure working with BFR."
     - Ashley, Baltimore

"Brook Furniture Rental arranged a contract and delivered furniture and housewares within two days. My contact Paula was extremely pleasant to work with and highly efficient. The movers were friendly and worked fast and well. One item was missing and that was delivered the day after I enquired about it by e-mail. Overall, I am very happy with Brook."
     - FMB, Washington DC

"Brook Furniture Rental coordinated the decoration and furnishing of our apartment with flair and ease. I worked with Denise Navarrete and she is an asset to Brook Furniture and certainly made our lives easier."
     - Holly, DC

"Brook Furniture Rental has been fantastic to work with! After working with Kelsey and seeing the excellent quality furniture as well as service that Brook delivers, I will not go anywhere else! "
     - Deborah Goode, C.I.D., Churchton, MD

"As a professional stager, I often get short notice on homes needing staging for placement on the market very quickly. Brook Furniture is always ready to accommodate me on my tight schedule, with the furniture I need to make my properties show at their very best. Kelsey Neibert is great to work with - she knows her inventory and works efficiently to ensure I have what I need for my clients. I highly recommend Brook! "
     - Marin Rose, Washington, DC

"I have been working professionally with Brook Furniture Rental for the last 2 years. Brook not only has high end top quality furniture, an easy application process but most of all has personable professional staff. That makes it easy for both the client and me. I have never had a client who was unsatisfied. If you are looking for good customer service, look no further, you will find it here!"
     - Flavia

"Great furniture at a great price: The team at Brook Furniture offer quality furniture and excellent service which is simply priceless. The entire Brook furniture family all understand what quality service and quality products are all about."
     - Melvin

"I contacted Brook Furniture Rental in Lanham Maryland last month to provide me furniture to help stage my home. One of Brook's team members came to my place, walked my house and made suggestions of what furniture would compliment my home. Brook had the furniture set up within 2 days and my home got 2 CONTRACTS that same weekend! What a great and professional service this company provides. I will refer them to everyone looking to rent furniture THANKS BROOK FURNITURE!!!!!!!!!"
     - David

"Brook Furniture Rental has a multitude of great packages, and their customer service is top notch. The website is very helpful, but if you need a hands-on-view they have a showroom in Fairfax, Va."
     - Joey

We have 2 Showrooms in the Washington DC Area, in FairFax,VA and Lanham, MD.

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