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Sherman Oaks - Customer Reviews

We provide service to the cities of Burbank, Glendale, Pasadena, Sherman Oaks, and San Fernando, and the surrounding areas throughout the region such as Simi Valley, Canyon Country, Thousand Oaks, Oxnard, Woodland Hills, Encino, Studio City, Goleta, and Santa Barbara.

The following testimonials have appeared as local reviews on search engine sites, emailed to our team members, or have been submitted to us via this portion of our website. 

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"I was pressing a two week window to get our house staged with furniture, when I contacted your company. The Brook representative contacted me the next day and in four days, he put together the whole package, did all the credit checks, agreed to the payment method we wanted and set a delivery date that fit my schedule exactly. I received e-mail delivery confirmation the day before and your delivery people called two hours in advance arriving 10 minutes early. They were professional, careful, and thorough. When they left, the furniture was placed where I wanted it, cleaned up, table tops were polished and they cleaned all trash when they left. I had a slight problem with one of the chairs, called Brook, and they delivered a replacement the next business day. It was an overall pleasant experience and I will use them again."
     - Michael S., Rancho Palos Verdes, CA - May 20, 2015

"We have worked with Brook Furniture for several years and have always been completely happy with their service and product. Mary Salsibury is the best rep for this company and will give a 100% to everyone she works with. She responds to emails and calls quickly and can work miracles with getting a delivery out with just a days notice. She will also work with challenging residents with ease to ensure they are completely satisfied. I can't say enough good things about Mary and her professionalism."
     - Stephanie, Glendale, California - March 30, 2015

"It has been such a pleasure working with Mary Salisbury. With Mary's assistance, helping my clients find furniture rentals has been an effortless process. Mary has been so instrumental in ensuring that my clientd are both happy and satisfied."
     - Maria, Los Angeles, Ca - March 30, 2015

"I have been working with Brook Furniture since 2009 and I have to say that from day 1 it has always been a pleasant experience. Our rep, Mary, is the best there is. Since she came on board everyone who has rented with her, have been so pleased with the customer service she provides. Just the other day there was someone who wanted a rental package for the next day. It was 2 pm... and somehow they got it all worked out and the client was provided with pricing and a delivery schedule. Reasons like that is why I will continue working with Brook."
     - Aimee, Pasadena, CA - March 30, 2015

"I recently relocated from the East Coast to Pasadena with about a month to find and furnish a place to live. I was very fortunate that someone recommended that I work with Brook Furniture Rental to furnish my new home. They did a wonderful job helping me choose and layout really stylish furniture and artwork. The loft-like space could have been quite challenging, but they had great ideas. The company was easy to work with, and everything they delivered was very high quality. My overall experience was great, taking a lot of the stress out of a difficult move. "
     - Paul, Pasadena

"The furniture arrived exactly on time. It looked exactly as the pictures in the web site. Two guys unloaded the truck and put all the heavy stuff in place. A girl was working inside to arrange all the silverware in the kitchen, then she made the beds then ... and so forth. They were all finished in 30 minutes. The service is first class!"
     - Ori, Los Angeles

"We are “snowbirds” who leave our home in the High Sierra’s and the winter weather to come to Southern California for 3 – 4 months every February. We rent an apartment as well as furniture. This is the 9th year we have used a rental service but the first time with Brook Furniture. As we were leaving our rental the prior year, we happened to meet Mary Ho, with Brook Furniture and found her to be personable and professional. We decided we would check them out for the next season. Late last year, we called Mary, as well as a well known local furniture rental company who we have used for the past 9 years. Mary Ho got right back to us with the information we needed, while the other company never returned our call. Since contacting them has been an issue in the past, we decided to try Brook. We have been extremely happy with our service. Mary goes “above and beyond” with service. Our rental price was comparable and the furniture much nicer. Brook Furniture will be our only call this winter."
     - Don & Mary Hamilton, Woodland Hills, CA

"I work for a property Management company, and every year we have exchange students living in our community. Brook Furniture Rental provides furniture for all 30 units as well as our office. Brooks’ customer service is perfect. Working with their friendly and professional team has always been a pleasant experience. "

"Our family here at Park Sierra are very happy with the services that Brook Furniture Rental has given to our residents. The sales rep Charlene is the best always smiling and ready to give her 100 percent."
     - Angel, Sherman Oaks

"I have recently rented furniture from your company at Sherman Oaks office...I have to say that I am extremely impressed by Julie Smith, one of your employees. Since I am a foreigner and English is the second language, Julie had explained to me very clear. She has helped me organize and search for furniture for my apartment. The delivery is excellent; it does not take a long process to have my furniture ready. Whenever I wanted to exchange something Julie would be the one helping me but when she is not there someone is helping me as if they were covering Julie and I am very impressed by this. Her name was LeRay Wilson. I will recommend your Furniture Rental Company to all of those who are seeking rental furniture."

Please visit our Sherman Oaks showroom!

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