Billing Questions: 866.276.6547
We provide furniture rental service to all parts of San Francisco as well as to the surrounding areas in Marin County such as Sausalito, Santa Rosa, San Rafael, San Anselmo, Mill Valley, Tiburon, Oceanview, Kentfield, Ross, and Larkspur.
The following testimonials have appeared as local reviews on search engine sites, emailed to our team members, or have been submitted to us via this portion of our website.
Exceptionally impressed with BFR. From making the selections on-line, to working through the lease and delivery coordination with Paula (my concierge) to Roberto and Antonio managing the actual delivery today, everything was flawless. A very stressful process was virtually effortless thanks to their system and staff. It''s hard to believe the entire process - from ordering to delivery - took less than a few days. I also appreciated Roberto and Antonio waxing the furniture prior to their departure. Top notch. Excellent experience.
- Christinia Berkely
"Our Customer Service Rep extraordinaire was truly superb orchestrating a last minute rental for our family while we were in the UK. She was on top of every detail while always baring in mind the 8 hour time difference. And again, when we needed a rush pick up of our rental furniture, she took tremendous care of it and took into account our various limitations and constraints. Many thanks to the Concierge Team and Brook furniture. Oh and the Tiburon sofa and chairs were soo comfortable:)"
- Sheena Bogan, Mill Valley
"The furniture looks fantastic! And your delivery guys were very nice and very helpful. A great experience all the way around. Thanks for all your help. "
- Leslie, San Francisco
"We are impressed with the kindness extended to us by one of your staff members: Wendy Fong. She patiently walked us through furniture choices with clarity and ease. Her focus on providing excellent customer service is a credit to Brook Furniture Rental. Thank you for staffing such wonderful people!"
- Iris, Emeryville
"If you are one of those who feel that renting furniture is a better option than buying, or looking to furnish your apartment for short term, Brook Furniture Rental is the right place for you. They have some of the latest designs in furniture with a pretty decent inventory and considerably low prices as compared to competition."
"A few months ago we rented furniture from Brook Furniture, and we were very impressed with their monthly pricing and their service. Their staff was very professional and very helpful. We highly recommend them."
"We recently completed an eight month (though originally anticipated two month) corporate lease with Brook Furniture, and were especially pleased with the service Brook provided. Modifications were necessary once the apartments were occupied, and the changes occurred quickly, and at our convenience. Alona with Brook could not have been more professional, and yet was so personable. She was terrific, and a joy to work with. Our company, and those who stayed in the apartments, could not have been more satisfied."
"Brook has an excellent selection of furniture and I got just what I needed without being committed to pre-determined packages offered by competitors. The process was easy and the staff was eager to assist me."
"Our property has only used Brook Furniture for our corporate rentals for the past 2.5 years. I've worked with both Alona and Wendy on numerous occasions, and they are both incredibly professional, helpful, friendly and knowledgeable. I never have to worry about whether or not a lease/rental will be correctly put together and their follow-thru is consistent. This company is very reliable and easy to get in contact with. Unlike other furniture companies that I've dealt with, I don't have to call around to so many different people to handle various tasks (such as set-up, housecleaning, model arrangements, pick-up etc). They are very easy to work with and I would definitely recommend their services to any other company or individual looking to rent furniture."
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