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Sacramento - Customer Reviews

Our Sacramento service area includes the cities of Davis, Chico, Folsom, El Dorado Hills, as well as the surrounding areas of Jackson, Fresno, Lodi, Stockton, and Modesto.

The following testimonials have appeared as local reviews on search engine sites, emailed to our team members, or have been submitted to us via this portion of our website.

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"I am a Community Manager and I wanted to share my experience working with Brook Furniture over the years. I know that when I refer prospects or current residents to Heather , she will go out of her way to make sure they are taken care of in a professional and friendly manner. She is very knowledgeable about her products and services and makes sure the customer's needs are met. You are lucky to have her representing Brook Furniture!"
     - Christina N., Roseville, CA - December 02, 2015

"Working with Karen was, in short, a miracle! I was doing a record breaking move within 48 hours and was able to not only arrange for a fully furnished two bedroom unit for my three month lease, but got to choose each piece to custom design my new home with Karen's help. She quickly and patiently sent over a series a power point slides with options for each room and she worked with me until we had the perfect layout at an affordable price. I'm already planning on working with her again for my friend's upcoming move!"
     - Lauren M., Sacramento, California - September 30, 2013

"I have had the pleasure of working with Karen M. from your Sacramento office and have been thoroughly delighted with her polish and willingness to help while maintaining a cheerful attitude. As a home stager I am thrilled with the extensive furniture offering you have and have been so pleased with Karen's knowledge of your system and inventory. I look forward to working with Karen on another project soon."
     - Ruth W., Manteca, California

"Our Entire experience with the Brook team was fantastic. Karen Mason made a daunting challenge quite pleasurable. The move in team was professional and efficient and were respectful of my time. The furniture and accessories which we used for staging were perfect. Karen knew your inventory very well and was able to suggest pieces which worked with our existing decor. I have already recommended Brook to several folks and will continue to do so!"
     - Lance B., Sacramento, CA

"Sarah Crowell stopped into my leasing office today at around 2:15/30(ish), and was extremely pleasant! Sarah possessed some of the best conversational skills I've ever encountered. She not only struck up conversation about the business, but she was successfully able to relate to things in my personal life that kept me engaged in what she had to offer. She had me pull up the Brook Furniture Rental site, and assisted with navigation through some of the amazing deals that the company had to offer. She really seems to work more for the people than for the business which is rare in ANY kind of sales environment. She will definitely get my business and any/all referrals from future residents looking to rent furniture! Let her know that she is doing an amazing job, and that I look forward to stopping into the showroom on Arden Way to see what they have to offer! "
     - Zurich , Sacramento , California

"My Brook rep assisted me with leasing temporary conference room furniture and chairs for a valued tenant. She made the whole process painless and easy! The furniture was delivered on time and it looks great in the office. Thank you!"
     - Michelle H., Sacramento

"I recently enjoyed a very positive experience wiuth BFR and specifically with my Residential Account Executive. I recommend BFR to anyone considering temporary residential furniture."
     - Peter Demars, Sacramento, CA

"Brook Furniture Rental did a great job helping me with my first staging/renting experience. Brook provided me excellent service, done with the utmost professionalism. My first contact was the week-end Brook Concierge service that helped me get started with the process. After that, I worked exclusively with a Brook representative who not only worked hard to find the items that I wanted but also gave me her opinion as to what the items actually look like, and how they flow together. I don't think the rooms would have looked as professionally done without the help that was provided. Without exception, all the people going through my home commented on the beautiful furniture. I was impressed with the quality of the furniture. I will use your service again, and I will continue to recommend Brook Furniture Rental."

"My husband and I live in Redding, but my husband is here in Sacramento for a temporary job. We found ourselves in a position to be renting an apartment, and needed furniture as well. After looking at rental furniture from another well advertised company, I was hoping there was another option - and then I discovered Brook Furniture Rental. The showroom was beautiful, the selection was incredible, and the service was outstanding! I worked with a Brook representative who was prompt, efficient, and so very friendly! The delivery was fast, (they accommodated my quick move in date) the delivery crew was excellent, and they made sure that I was 100% happy with my selection. They went out of their way to make sure I was happy and the whole experience has been wonderful! I will totally recommend Brook Furniture to all my friends and associates!"
     - Ross & Dana McFate, Sacramento

"This is the 1st time I have used Brook Furniture Rental to set up a model in our apartment community. I want to thank the Brook staff for their professionalism and quick response. Sarah Crowell was very helpful and did a great job. We are very happy and will refer our friends and other managers to Brook Furniture Rental."
     - Beverly, Davis

"I work at an apartment complex in Davis and we used Brook Furniture Rental to decorate our model apartment. 
The model looks amazing obviously, but what I really want to talk about is their customer service. A service rep was sent out to us and she sat with me and my boss with patience and a smile (and let me tell you- my boss and I are VERY picky people... and we changed our minds a thousand times about which furniture we wanted). She was so sweet and worked CLOSELY with us until we were 100% satisfied. 
Even the delivery guys were nice! Customer service these days is rare so working with the Brook employees was a refreshing experience. Thank you! OH! And they hang the artwork for you (saviors) and even stage the furniture exactly how you want it. 
I strongly recommend Brook for rental furniture!"
     - Nicole, Sacramento

"My husband and I came to Sacramento from New York to spend three months this winter. The apartment complex from which we rented suggested Brook Furniture and we have been very happy with their service and will contact them again for future rentals. We did all of our original business over the phone and by e-mail from upstate New York. Our apartment looked wonderful when we arrived, and they did a swap of furniture, an upgrade, which worked very satisfactorily for us. Michelle Sitton of Sacramento was especially helpful and courteous. We highly recommend this company."

"I have worked with Brook Furniture for many years. I will say that not only are they an amazing company to work with but the representative that I have worked with for several years is the main reason why I recommend Brook Furniture, to all of our clients."
     - James

"BROOK FURNITURE RENTAL IS GREAT!! The ladies in the Sacramento Brook Furniture Rental showroom are extremely helpful and reliable. I have had clients in the past that wanted furniture ASAP and BFR made it happen! They have the best prices, great customer service and have quality furniture to choose from. I would recommend them to anyone if that is not just looking for a value but a great experience. BFR not only delivered the furniture, they set it up, and left the space clean"
     - James

If you like, you can visit our Sacramento Showroom.

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